About Us
Beginning and Background:
Since it started in 2001, Roomtango has been at the center of changing the way people book travel. Roomtango set out to change the way tourists plan and book their trips based on the ideas of creativity and customer happiness. Even though they faced problems and doubts at first, Roomtango's leaders stayed true to their vision, using the internet's growing power to make trip plans easier. Roomtango has grown from a small startup to a well-known name in the travel industry over the years, thanks to its dedication to quality and technological ability.
Things We Offer:
There are a lot of different services that Roomtango provides to meet the wants and desires of modern visitors. That's because Roomtango's platform is easy to use and gives visitors access to a huge range of choices, from high-end hotels to cheap stays, exotic cruises to handy car rentals. With a focus on ease of use and variety, Roomtango lets tourists tailor their trips to their tastes and budgets, making sure that the planning process is smooth and unique.
Partnerships and a global reach:
Its global reach is based on its many agreements with hotels, spas, cruise lines, and car rental companies all over the world. These smart partnerships not only help Roomtango offer more, but they also give tourists more options and freedom when they're planning their trips. Roomtango stays ahead of the constantly changing travel industry by building ties with stars in the field that are good for both sides. This helps Roomtango reach more people and give users more value.
Customer Service and Experience:
A big part of Roomtango's success is its steadfast dedication to giving customers the best experiences possible. Roomtango has a support team that is available 24 hours a day, 7 days a week. This makes sure that visitors get quick help and personalized suggestions throughout the booking process. The Roomtango customer service team is committed to making sure that visitors have a smooth and stress-free experience, whether they are answering questions, fixing problems, or giving travel tips. This adds to the platform's reputation for dependability and quality.
Innovations in technology:
At the heart of Roomtango's ability to give users a smooth and easy booking experience are its technological advances. Roomtango uses cutting-edge technology to make the booking process easier and improve user happiness. For example, it uses advanced search engines, changing price models, and safe payment platforms. Roomtango stays on the cutting edge of innovation in the travel business by investing in new technology all the time. They set new standards for ease of use, speed, and dependability.
Effects on the tourism business:
Roomtango has had a bigger effect on the travel business than just making things easier. It has caused a basic change in how tourists think about and book trips. Roomtango has become a name that everyone knows when they need to book a trip because it makes travel options more accessible to everyone and gives tourists more choices and control over their trips than ever before. Because of this, Roomtango has not only changed how people behave, but it has also changed the standards and practices of the business, setting new standards for greatness and creativity.
Competitors and the State of the Market:
In a market with a lot of competition, Roomtango has become a strong player thanks to its dedication to quality and focus on customer satisfaction. There are a lot of companies that offer online trip booking services, but Roomtango has stayed ahead by focusing on new ideas, dependability, and customer happiness. By continually adapting to changing market trends and predicting developing customer tastes, Roomtango stays set for continued growth and success in the global marketplace.
CSR stands for "corporate social responsibility."
RoomTango knows it has a responsibility as a business and is dedicated to spreading eco-friendly travel and helping out local communities. Roomtango wants to have a good effect on society and the environment by working with other organizations and starting projects that protect the environment, keep cultures alive, and build communities. Roomtango wants to make a real difference in the areas it serves by incorporating corporate social responsibility into the way it does business. By incorporating CSR practices, RoomTango aims to not only achieve financial success but also contribute to the well-being of society and the environment. The company believes in the power of collaboration and actively seeks partnerships with like-minded organizations to maximize its impact. Through initiatives focused on environmental conservation, preserving cultural heritage, and community development, RoomTango strives to leave a positive and lasting legacy in the areas it operates. By prioritizing corporate social responsibility, RoomTango is confident that it can create a sustainable and prosperous future for both the company and the communities it serves.
What the future holds and plans for growth:
Roomtango is still dedicated to driving innovation and growing its business around the world. Roomtango is ready to take advantage of new opportunities and move quickly and wisely through the constantly changing travel industry because it pays close attention to new trends and changing consumer tastes. Roomtango is ready to change the way people book travel in the future by continuing to invest in technology, talent, and smart relationships. They will also offer tourists around the world unbeatable value.
In conclusion:
In closing, Roomtango shows how innovation, quality, and putting the customer first can change the travel business of all kinds. Since its start in 2001, Roomtango has changed the way people can travel today, making it easier and more confident for them to go on trips they'll never forget. Roomtango is always coming up with new ideas and adding to what it has to offer, but it will always be dedicated to quality and customer happiness. This means that tourists can trust Roomtango to help them see the world, one booking at a time.
Refund Policy
Roomtango Refund Policy: Ensuring Fairness and Transparency
In the realm of travel booking, Roomtango stands committed to ensuring that our policies reflect our dedication to fairness, transparency, and customer satisfaction. Our refund policy serves as a cornerstone of our commitment to providing travelers with a seamless and stress-free booking experience while also addressing the operational needs of our partners.
Understanding Our Refund Policy
Roomtango's refund policy is designed to strike a balance between the needs of travelers and the realities of the travel industry. We recognize that unforeseen circumstances may arise, leading to the need for cancellations or modifications to travel plans. At the same time, we also strive to support our partners and maintain the integrity of our booking platform.
General Refund Guidelines
Our refund policy varies depending on the type of booking, the timing of the cancellation, and the terms and conditions set forth by our partners. In general, we aim to accommodate reasonable requests for refunds or modifications whenever possible, provided they adhere to the terms outlined at the time of booking.
Flexible Cancellation Policies
Many of our partner properties offer flexible cancellation policies, allowing travelers to modify or cancel their bookings within a specified window without incurring penalties. These policies are designed to provide travelers with peace of mind and flexibility when planning their trips, especially in uncertain times.
Non-Refundable Bookings
However, it's important to note that some bookings made through Roomtango may be non-refundable. This is particularly common with discounted or promotional rates, as well as during peak travel seasons or for special events. Non-refundable bookings typically offer lower rates in exchange for a commitment to the reservation.
48-Hour Policy
One key aspect of our refund policy is the provision that bookings become non-refundable within 48 hours before the check-in date. This policy helps us ensure the stability of our booking platform and provides our partners with predictability in managing their inventory.
Rationale Behind the 48-Hour Policy
The 48-hour window before the check-in date is a critical period for our partner properties. As the date of arrival approaches, hotels, resorts, and other accommodations allocate resources, staff, and facilities to accommodate incoming guests. By implementing a non-refundable policy within this timeframe, we help minimize disruptions and ensure that our partners can effectively manage their operations.
Exceptions and Special Circumstances
While our refund policy is designed to provide clarity and consistency, we also recognize that extenuating circumstances may warrant exceptions. In cases of emergencies, natural disasters, or other unforeseen events, we encourage travelers to reach out to our customer support team for assistance. We will do our utmost to work with our partners and accommodate reasonable requests for refunds or modifications whenever possible.
Communication and Transparency
Transparency is at the core of our refund policy. We believe in open communication and strive to provide travelers with clear and concise information regarding our booking terms and conditions. Our website and booking platform prominently display relevant policies, terms, and conditions, allowing travelers to make informed decisions when planning their trips.
Customer Support and Assistance
At Roomtango, we understand that navigating the complexities of travel booking can be daunting at times. That's why our dedicated customer support team is available around the clock to assist travelers with any questions, concerns, or issues they may encounter. Whether it's a request for a refund, a modification to an existing booking, or simply seeking advice on travel planning, our team is here to help.
Roomtango's refund policy is rooted in our commitment to fairness, transparency, and customer satisfaction. While we strive to accommodate reasonable requests for refunds or modifications whenever possible, we also recognize the operational needs of our partners and the realities of the travel industry. By providing clear guidelines, flexible options, and dedicated customer support, we aim to ensure that travelers can book with confidence, knowing that their needs and interests are always our top priority.
Privacy policy
Privacy Policy - Part 1: Information Collection and Use
Roomtango collects both personal and non-personal information when you use our platform. Personal information may include your name, contact details, payment information, and other data that can identify you. Non-personal information includes browsing history, device information, and other data that does not directly identify you.
We collect your information to provide and improve our services, process bookings and payments, communicate with you, and personalize your experience on our platform. By using Roomtango, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Privacy Policy - Part 2: Information Sharing and Disclosure
Roomtango may share your information with trusted service providers and partners to facilitate bookings and provide our services. However, we will never sell or rent your personal information to third parties for marketing purposes.
We may disclose your information when required by law, legal process, or governmental request, or to protect Roomtango's rights, safety, and property or the rights, safety, and property of our users or others.
Privacy Policy - Part 3: Data Security
Roomtango implements industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.
Privacy Policy - Part 4: Third-Party Links and Services
Our platform may contain links to third-party websites and services that are not operated by Roomtango. Clicking on these links will direct you to the third party's site, and any information you provide will be subject to their privacy policies. We recommend reviewing the privacy policies of these third-party websites before providing any personal information.
Privacy Policy - Part 5: Data Retention
Roomtango will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When we no longer need your information, we will securely dispose of it or de-identify it to prevent identification.
Privacy Policy - Part 6: Your Privacy Choices
You have the right to access, correct, and update your personal information on Roomtango's platform. You may also choose to delete your account or opt-out of certain communications. To exercise these rights, please contact us using the provided contact information.
Privacy Policy - Part 7: Children's Privacy
Roomtango does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate steps to delete it.
Privacy Policy - Part 8: Changes to the Privacy Policy
Roomtango may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting the updated version on our platform. By continuing to use Roomtango after such changes, you consent to the updated Privacy Policy.
Cookies Policy
Understanding How We Use Cookies and Similar Technologies
Introduction to Cookies Policy
Welcome to the Cookies Policy of [Your Company Name]. This policy explains how we use cookies and similar technologies when you visit our website or use our services. It is essential to understand how these technologies work as they play a vital role in providing you with a personalized and efficient browsing experience. By continuing to use our website, you consent to the use of cookies and similar technologies as described in this policy.
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide website owners with valuable information about how their sites are being used. Cookies serve various purposes, such as remembering your preferences, analyzing website traffic, and delivering targeted advertisements.
Types of Cookies We Use
1. **Essential Cookies:** These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features, such as accessing secure areas and making use of our services.
2. **Performance Cookies:** These cookies collect anonymous information about how visitors use our website, such as the most visited pages or any error messages displayed. We use this data to improve the performance and functionality of our site.
3. **Functionality Cookies:** Functionality cookies allow our website to remember the choices you make, such as your username, language preference, or the region you are in. This information enables us to provide you with a more personalized experience.
4. **Advertising and Targeting Cookies:** These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
5. **Social Media Cookies:** These cookies allow you to share content directly on social media platforms through our website. They may also track your interaction with social media widgets integrated into our site.
How We Use Cookies
We use cookies primarily to enhance your browsing experience and optimize the functionality of our website. Some specific uses of cookies on our site include:
1. **Authentication and Security:** Cookies help us identify and authenticate users, ensuring that only authorized individuals can access certain features and data.
2. **Preferences:** Cookies remember your preferences, such as language settings and location, to provide a more personalized experience on subsequent visits.
3. **Analytics:** We use cookies to collect information about how visitors use our website, which helps us improve the site's performance and identify areas that need optimization.
4. **Advertising:** Cookies are used to deliver relevant advertisements to you, both on our site and on third-party websites, based on your interests and browsing behavior.
5. **Third-Party Integrations:** We may use cookies to integrate with third-party services, such as social media platforms, to allow you to share content or interact with these services directly from our website.
Managing Your Cookie Preferences
You have the option to control and manage the use of cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect the functionality of our website and limit your ability to access certain features.
Each browser has its own cookie management settings, and you can refer to your browser's help documentation to learn how to adjust your cookie preferences. Additionally, you can visit www.aboutcookies.org for more information on how to manage and delete cookies from different browsers.
Third-Party Cookies
In addition to the cookies we use on our website, we may also allow certain third-party companies to place cookies on your device when you visit our site. These third-party cookies are placed by trusted partners to provide us with valuable insights into website traffic and usage patterns or to enable additional functionalities.
Examples of third-party cookies we may use include:
1. **Google Analytics:** We use Google Analytics to analyze website traffic and understand how visitors interact with our site. The information collected by Google Analytics is anonymous and used for statistical purposes only.
2. **Social Media Platforms:** Our website may include social media features or widgets that allow you to share content on various platforms. These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function correctly.
3. **Advertising Partners:** We may work with advertising partners to deliver targeted ads to you based on your interests and browsing behavior. These partners may set cookies on our site to collect information about your visits to provide you with more relevant advertisements.
Please note that we do not have direct control over the information collected by third-party cookies, and their use is subject to the respective third party's privacy policies.
Updates to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting the updated version on our website. By continuing to use our site after such changes, you consent to the updated Cookies Policy.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookies Policy, please contact us using the information provided on our website.
Terms And Conditions
Terms and Conditions - Part 1: User Agreement
By accessing or using our platform, you agree to comply with this User Agreement. This Agreement governs your use of Roomtango's website and services, including browsing, booking, and interacting with other users. You must be at least 18 years old to use our platform and have the legal capacity to enter into a binding contract. If you are using our platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to this Agreement.
You agree to use our platform only for lawful purposes and in accordance with this Agreement. You must not use our platform in any way that could harm Roomtango, its users, or third parties. Any content you submit to our platform must be accurate, complete, and not misleading. You are solely responsible for maintaining the confidentiality of your account credentials and are liable for any activity that occurs under your account.
We reserve the right to terminate or suspend your access to our platform without prior notice if we believe you have violated this Agreement or engaged in any fraudulent, abusive, or unlawful activities. Roomtango may update, modify, or discontinue any part of its platform, including features and services, at any time without liability.
Terms and Conditions - Part 2: Booking and Reservations
When making a booking or reservation through Roomtango, you agree to abide by the terms and conditions set forth by the travel suppliers or service providers. These terms may include payment policies, cancellation rules, and other specific requirements. You are responsible for reviewing and accepting these terms before proceeding with your booking.
Upon completing your booking, you will receive a confirmation email containing your reservation details. It is essential to review the confirmation carefully and promptly contact Roomtango if there are any discrepancies or issues. We recommend that you retain a copy of your booking confirmation for reference during your travel.
In case of any changes or modifications to your reservation, you must contact Roomtango or the respective travel supplier as soon as possible. Please note that certain bookings may be non-refundable or subject to cancellation fees, as outlined in the supplier's terms and conditions.
Terms and Conditions - Part 3: User Conduct and Content
As a user of Roomtango's platform, you agree to conduct yourself in a respectful and lawful manner. You must not engage in any behavior that could harm or disrupt the platform, its users, or service providers. Harassment, offensive language, or any other inappropriate conduct will not be tolerated.
You retain ownership of any content you submit to Roomtango's platform, such as reviews, comments, and messages. However, by submitting content, you grant Roomtango a non-exclusive, royalty-free, worldwide, and perpetual license to use, modify, reproduce, display, and distribute the content for promotional and marketing purposes.
You are solely responsible for the content you submit and must ensure that it does not violate any third-party rights, including copyrights, trademarks, or privacy rights. Roomtango reserves the right to remove any content that violates this Agreement or any applicable laws.
Terms and Conditions - Part 4: Intellectual Property
All content on Roomtango's platform, including text, graphics, logos, images, software, and other materials, is the property of Roomtango or its licensors and is protected by intellectual property laws. You are not permitted to use, reproduce, modify, or distribute any content without prior written consent from Roomtango.
You may access and use Roomtango's platform solely for personal and non-commercial purposes in compliance with this Agreement. Any unauthorized use of the platform or its content may result in legal action and termination of your account.
Terms and Conditions - Part 5: Limitation of Liability
Roomtango strives to provide accurate and reliable information, but we make no warranties or representations regarding the platform's completeness, accuracy, or reliability. We disclaim any liability for errors, omissions, or inaccuracies on our platform.
In no event shall Roomtango, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform or reliance on its content.
Terms and Conditions - Part 6: Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles. Any disputes arising from or related to this Agreement or your use of Roomtango's platform shall be subject to the exclusive jurisdiction of the courts of
